Introduction These terms and conditions have as their subject the purchase of products made exclusively on line through the site www.acetaialabonissima.it which is owned by ACETAIA THE BONISSIMA SRL with registered offices at Via Tonini nr.2 - 41043 Formigine (MO) tel. +39 059 512112 Purchase transactions will be governed by the provisions of Decree 185 of 22.05.1999, in compliance with Italian laws ans regulations covering distance contracts, while the protection of confidentiality will be subject to the provisions of Legislative Decree no. 196/03. We therefore invite the customer, before making an order, to read the terms and conditions carefully and the information included within, print them or save them on any format available and accessible to them. The sending of any order by the Customer constitutes acceptance of the conditions of sale in force at the time of that order. Conditions of sale The conditions in the premise are integral and an essential part of the contract. All contracts are concluded directly by accessing the part of the client to the corresponding website at www.acetaialabonissima.it, where the customer will be able to conclude the contract for the purchase of the product by carefully following the steps and stages shown here. The order sent to www.acetaialabonissima.it through the Internet must be completed in its entirety and must contain the necessary information for the identification of the customer and the products ordered and an indication of the place of delivery, failure to do so will result in nullity. The purchasing of products in the catalog www.acetaialabonissima.it is only permitted to those over 18 years of age. The sending of the order by the Customer constitutes acceptance of the conditions of sale in force at that time. ACETAIA THE BONISSIMA SRL, has the right to accept or decline any orders received at their discretion, and in such cases, the Client having no rights or claims against ACETAIA THE BONISSIMA SRL in any way. The Order shall be deemed, in each case, and consequently accepted and the contract concluded at the time when the customer will receive by e-mail address, Order Confirmation, containing confirmation of the Order. Full-fillments of the purchaser It is strictly prohibited to enter any false or invented information,during the registration process required to activate the process for the execution of this contract and the subsequent communications. The Customer indemnifies ACETAIA THE BONISSIMA SRL from any liability arising from the tax records in the cases they are incorrect due to errors in the information supplied by the customer, therefore the customer is solely responsible for the correct insertion of such information. Shipping and delivery All shipping costs are the sole responsibility of the purchaser. Any shipping costs will vary depending on the country of shipment. The total amount of the order will be displayed before proceeding with your purchase confirmation. Any false statement of the shipping address will automatically cause the shipping charges to be the sole responsibility of the purchaser at the time of delivery and / or cancellation of the order. Orders will be processed on receipt. The order will be completed within a maximum of 1 week (unless special arrangements have been agreed in advance with our Customer Services). The courier will deliver the goods directly to the address indicated at the time of purchase. For deliveries to higher floors or levels, customs or special expenses are to be covered directly by the customer. If the delivery is not carried out successfully, in cases of the customer being absent at the time of delivery, the courier will leave an attempted delivery advice note and try delivery again the next day. Should the second delivery attempt fail, the courier will leave a note advising the addressee where they can collect the delivery from the nearest office of the courier. All costs for returns and / or return shall be covered by the purchaser. ACETAIA THE BONISSIMA SRL is not responsible for any delays attributable to the fault of the courier or shipping company. Upon receipt of the package, the customer is invited to check: That the number of parcels stated on the consignment note or invoice are the same as those actually delivered; That the package is intact and not damaged: Any complaints must be reported to the carrier indicating on the delivery invoice before you sign , the word "Refused subject to control", otherwise the package is considered delivered correctly intact. We do not accept claims for any missing products or for any damages or if the shipment has once the delivery has been signed for as being intact and not interfered with unless the addressee clearly marks on the delivery note and problems before accepting delivery from the courier. Prices and terms of payment The prices shown on www.acetaialabonissima.it site are VAT included and relate only to products sold online. The price charged will be that in force at the time of order, regardless of increases or decreases in prices, including any promotions, there may have been, all shipping costs must be added to the total price. The prices shown on www.acetaialabonissima.it site are VAT included and relate only to products sold online. The price charged will be that in force at the time of order, regardless of increases or decreases in prices, including any promotions, there may have been, all shipping costs must be added to the total price. www.acetaialabonissima.it accepts the following payments: PAYPAL, Credit Card, VISA, MASTERCARD, MAESTRO Bank Transfer: BPER IBAN = IT48F0538712902000000646633 Responsibility The company ACETAIA THE BONISSIMA SRL accepts no responsibility for problems caused due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other events that could prevent, in whole or in part, to implement at the time agreed in the contract. ACETAIA THE BONISSIMA SRL is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards, checks, and other means of payment, when payment for goods purchased. ACETAIA THE BONISSIMA SRL, in fact, at no time during the purchase procedure is able to know the number of that buyer's credit card through a secure connection, as it is transmitted directly to the manager of banking service “Withdrawal Form” Returns and refunds The on-line sales are subject to the legal framework regulating sales by mail and / or telephone (DL May 22, 1999 185. Implementation of EEC Directive 97/7 of the consumer protection act in respect of distance contracts distance). Therefore, if the customer is not satisfied with any purchase made, the right to a refund of the goods within the period of 10 calendar days from the day of receipt of goods purchased. In cases of requesting any refunds, the customer will be required to communication this through the "Refunds Form" and the return of the goods and refund relates only to the product price. The shipping charges for return to the sender shall be covered in full by the customer. An essential condition for the exercise of withdrawal is: all items must be returned in the same condition of receipt in the original packaging and any manuals and / or handbooks that are part of the packaging and packaging, otherwise the goods are not permitted to be returned in other ways. The risks related to the distribution or damage to the goods during shipment shall be returned to the Customer, it being understood that in such cases, the goods will not be considered intact and the withdrawal will not be effective. Withdrawal Form Fill out the form below to receive information, taking into account that the fields marked with an asterisk (*) are mandatory entry. The information given will be stored in compliance with the regulations of the protection of privacy and in no case passed on to third parties. Withdrawal Form Guarantee ACETAIA THE BONISSIMA SRL owns the site www.acetaialabonissima.it , and produces goods of high quality.Our products offer a guarantee however the minimum duration depends on the type of product purchased. The warranty starts from the day of purchase of the goods. Disputes an applicable law Civil disputes related to the application, execution and interpretation of the contract of sale at a distance are subject to Italian jurisdiction and shall be held in the Court of Modena (Italy). The distance contracts with www.acetaialabonissima.it are governed by Italian law. for that is not expressly provided for, the provisions of the law on the subject.